I purchased this headset over 2 years ago on amazon.com. As a casual computer gamer, this headset has been perfect for me: it is comfortable, the microphone retracts very neatly, and it is pretty stylish too. If you are not a casual computer gamer, though, I would not recommend this headset. There are equally priced headsets out there that have superior audio quality.
Recently I noticed that one of the speakers in my headset had gone out, and the other was quite a bit quieter. Since my warranty had ran out already, SteelSeries would not replace it. They offered me 20% off a future purchase, which I may take them up on since I have been eyeballing the SteelSeries 7H Headset for quite some time now. .
I enlisted the help of a friend and together we took apart my headset and managed to get it working once more. If there are others out there looking to do something similar, here is what we did.
We discovered that the padding of the ear cups is glued on, and covers up 3 screws. The first thing we did was remove two obvious screws where the left ear cup meets the neckband. Next we used a small screwdriver to peel up the padding up (managing to not tear it, thank goodness!) After the padding was peeled back, we were able to get at the hidden 3 screws, unscrew them, and then remove the portion of the headset that the padding was glued to, which revealed the housing for the microphone, and the area that the headset wiring came in.
The next step was removing yet another screw that was holding the outside piece of the ear cup on. This piece covers the solder points of the wires. Once it was all taken apart, we pulled some slack into the headset, and snipped off a few inches of the headset cord. Turned out it was enough that we got the broken part of the wire. We put a knot in the cord first, where the old knot had been, that just prevents the slack from tugging on the solder points. We desoldered the bad wire, and then stripped/tinned the good wire, then made sure the remaining wire was good with a multimeter, and finally soldered it all back in place. We added some hot glue over the top of the solder points just to make sure no wires touched each other. After piecing it all back together I just slapped the ear padding back on, and it stuck on pretty well without any additional glue.
Hello there, great tutorial! Do you guys happen to know what would be the result if i cut the volume control out and just connect the 2 wires
?
Would it be like at 100% volume all the time and so ?
Thanks
this helped me fix one of my headset
Thumps up
Just followed these steps to fix the exact same problem of no sound from one side. Worked a treat, thanks!
You are a life saver sir! Thank you very much for posting this!
I would advice you to stay away from SteelSeries 7H Headset.
I have had to replace them 2 times with about 1-2 month apart because of the right speaker stopped working.
It’s a wiring issue and it’s very common. The support told me they had fixed the issue but that was a plain lie. I’m on the 3rd headset now and have gotten the same issue again
And to put more salt in the wound I had to pay for the shipment of the headset to their factory.
No, they will not repay me the money, i did ask about it.
The headset have good sound but the wiring problem and steelseries really bad and really cheap support isn’t worth buying the headset at all.
Thanks for the warning Link. I haven’t been terribly impressed with Steelseries quality in their products to be honest. I enjoy this behind the head headset quite a bit, especially how the mic is built in and retractable, which keeps it out of the way. But dunno if that justifies the rest of it being kind of cheaply made.